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FAQ

Commonly Asked Questions

Do we ship worldwide?

Yes. You can start an instant chat, email, or call for a quote on international shipping outside the US and Canada. You are responsible for all duties and taxes that result from your purchase.

Does this part work?

Yes. All parts are tested and/or inspected before being entered into our inventory. If you are unhappy for any reason with the parts you receive, we will send a replacement or provide a full refund in the form of store credit (see Warranty & Return Policy for details)

Do you combine shipping?

Yes. Shipping will be calculated for U.S. and Canada orders during checkout. Please contact us for a shipping quote on all other international orders.

Do you offer a warranty?

Slidegood, Inc. warrants recycled parts we sell for 60 days from the original purchase date. Some of our parts may come with accessories attached. These parts are left on the main part to aid in the installation process, but are not covered in your warranty.
IMPORTANT ENGINE WARRANTY INFORMATION

Void if conditions are not met. Our engines come with a 60 day parts only warranty unless otherwise stated. This is a part replacement warranty only. Installation and labor costs are not covered, so if the part fails, we will send a replacement part provided all warranty requirements are met (see below for warranty requirements).  
Engines are sold as a long block only and do not include any accessories or the transmission. Meaning-all engines are sold WITH OUT the Starter, Alternator, Power Steering Pump, Turbo, Supercharger, AC Compressor, Plastic Engine Covers , Wiring harness, Coil Pack, Distributor, Throttle Body, and Main Computer.
All other components included are considered convenience items and are not covered by our warranty.
Most engines will include Intake Manifolds, Fuel Injectors, Fuel Rails, and Sensors.  These items are NOT Guaranteed to be included nor are they covered under our warranty. You should expect to use your existing Intake Manifold(s), Exhaust Manifold(s), Sensors, and Wiring Harness to eliminate complications when installing the engine.

Engine Warranty Requirements:
-Replace engine oil to manufacturer’s suggested level
-Replace oil filter
-Flush oil coolers
-Replace valve cover gasket(s)
-Replace oil pan gasket and main seal
-Replace Timing Belt and idler pulley(s)
-Ensure motor is timed correctly before installation of motor
-Replace Timing Chain if mileage meets manufacture specifications
-Replace thermostat and gasket
-Flush and inspect cooling system (including radiator)
-Install new spark plugs
-Install new belts and hoses
-Other installation procedures may apply. Contact the vehicle manufacturer for specific installation  
  instructions

What is your return policy?
Notice, it is completely the buyers responsibility to make sure an item will work for their application prior to purchase. All returns are for store credit only and are subject to the following conditions:
1.) The part(s) bears authentic Slidegood, Inc. markings which appear on all our merchandise.
2.) The part(s) have not been used for non-OEM application including but not limited to; off road use, racing use, swaps, or anything that is different from the original manufacturers intended use.
3.) The part(s) have not been altered, modified, diassembled, overheated or damaged.
4.) The customer has their original invoice.
5.) Absolutely NO returns after 30 days of receiving the item.
6.) Non-defective parts are subject to a 25% restocking fee. Buyer is also responsible for shipping both ways.

What if my order is damaged during shipping?

Every item we ship is completely insured against loss or damage. If you receive defective or damaged merchandise, KEEP ALL ORIGINAL PACKAGING, and follow the claims process below:

  1. Call (888) 716-9525.
  2. After reviewing your claim, a UPS Pickup Request will be issued.
  3. Upon receiving the damaged merchandise, a replacement OR refund will be issued within 1-3 business days if the claim is decided in our favor.

What does LH and RH mean?

In the U.S. LH means Driver side and RH means Passenger side.